At Paws-Itively Awesome, we strive to ensure that your order reaches you as quickly and securely as possible. This Shipping Policy outlines how we handle shipping for all orders placed on our website.
1. Processing Time
Orders are processed within 1-3 business days after payment is confirmed. You will receive a notification once your order has been shipped, along with tracking information if applicable.
2. Shipping Methods and Delivery Times
We offer a range of shipping options to meet your needs. The available shipping methods will be displayed at checkout. Below are the estimated delivery times based on your location:
- Standard Shipping: 5-7 business days (domestic orders)
- Expedited Shipping: 2-3 business days (domestic orders)
- International Shipping: 7-14 business days (varies based on destination)
Please note that delivery times are estimates and may vary depending on factors such as shipping carrier delays or weather conditions.
3. Shipping Rates
Shipping rates are calculated at checkout based on the shipping method, delivery address, and the weight of your order. We offer free shipping on all domestic orders over $50.
4. International Shipping
We offer international shipping to select countries. Please note that international shipping may incur additional customs duties and taxes, which are the responsibility of the customer. These charges will be assessed by your local customs office upon arrival.
5. Order Tracking
Once your order has shipped, you will receive an email with tracking information (if available). You can track your order using the link provided in the email or by visiting the carrier's website.
6. Shipping Address
It is the responsibility of the customer to provide the correct shipping address. Paws-ItivelyAwesome is not responsible for any delays or errors caused by incorrect or incomplete address information.
7. Lost or Stolen Packages
If your package is lost or stolen after it has been marked as delivered, please contact the carrier directly to file a claim. Paws-ItivelyAwesome is not responsible for lost or stolen packages once they have been shipped and tracking indicates delivery.
8. Shipping Delays
While we make every effort to ensure timely delivery, shipping delays may occur due to unforeseen circumstances such as weather conditions, carrier delays, or high demand. We appreciate your understanding and will do our best to resolve any issues promptly.
9. Contact Us
If you have any questions regarding our shipping policy or need assistance with an order, please contact us at:
Email: sales@paws-itivelyawesome.com | info@paws-itivelyawesome.com
Website: https://paws-itivelyawesome.com